Contact Us

We are here to assist you with questions about our products, orders, shipping, returns, refunds, and order tracking.

Customer Support

Email: service@meilinjewelry.shop
Phone: +1 256-298-8679

Business Hours: Monday–Friday, 9:00 AM–5:00 PM (U.S. Central Time)

We aim to respond to customer inquiries within 24 business hours.

U.S. Fulfillment & Customer Service Location

170 Brothers Rd
Albertville, AL 35951
United States

Orders for customers in the United States may be fulfilled through our U.S. fulfillment partner location in Albertville, Alabama.

Legal Business Information

Brand Name: Meilin

Legal Business Name: Qingdao Meilin Crafts Co., Ltd.

China Business Address

Building 2, No. G195, 777 Xingyang Road
Liuting Subdistrict, Chengyang District
Qingdao, Shandong 266108
China

Shipping Information

We currently ship to customers in the United States only.

Orders over $20 qualify for free standard shipping. Orders under $20 are subject to an $8 standard shipping fee.

Orders are generally processed within 1–3 business days. Transit time is generally 3–7 business days after shipment. The estimated total delivery time is 4–10 business days.

Returns and Refunds

Eligible items may be returned within 30 days after the order is delivered, subject to the conditions in our Return & Refund Policy.

Please contact us before sending a return so that we can provide the applicable return instructions.