Terms of service

Effective Date: August 24, 2026

Welcome to Meilin.

These Terms of Service ("Terms") govern your access to and use of our website and your purchase of products through our online store.

Meilin is a brand operated by Qingdao Meilin Crafts Co., Ltd.

By accessing our website or placing an order, you agree to these Terms. Please read them carefully before using our website or purchasing our products.

1. Business Information

Brand Name: Meilin

Legal Business Name: Qingdao Meilin Crafts Co., Ltd.

China Business Address:
Building 2, No. G195, 777 Xingyang Road
Liuting Subdistrict, Chengyang District
Qingdao, Shandong 266108
China

U.S. Warehouse & Customer Service Center:
170 Brothers Rd
Albertville, AL 35951
United States

2. Use of Our Website

You may use our website for lawful purposes and in accordance with these Terms.

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our website, systems, or accounts.
Interfere with the normal operation or security of the website.
Submit false, misleading, or fraudulent information.
Use the website in a way that may harm our business, website, or other customers.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, materials, sizes, and other product information displayed on our website are accurate and up to date.

However, minor differences in product appearance, color, texture, or size may occur due to photography, lighting, screen settings, manufacturing processes, or normal product variations.

If we discover an error in product information, we reserve the right to correct the information.

4. Product Availability

Product availability may change without notice.

If a product becomes unavailable after you place an order, we will contact you and may provide an appropriate solution, including cancellation and refund of the unavailable item.

5. Prices and Payment

All product prices displayed on our website are in U.S. Dollars (USD) unless otherwise stated.

Shipping charges, when applicable, will be displayed before you complete your purchase.

We reserve the right to correct pricing or other information errors.

Payment must be successfully authorized before an order can be processed.

6. Orders

After you place an order, you may receive an order confirmation.

An order confirmation confirms that we have received your order request but does not necessarily mean that the order has been fully accepted.

We may contact you if additional information is required or if an issue affects your order.

We reserve the right to cancel or refuse an order when reasonably necessary, including in cases involving suspected fraud, incorrect pricing, product availability issues, or other circumstances that prevent us from fulfilling the order.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

7. Shipping

We currently ship to customers in the United States only.

Orders are generally processed within 1–3 business days, Monday through Friday. After processing, estimated transit time is 3–7 business days, Monday through Friday. The estimated total delivery time is 4–10 business days. Please refer to our Shipping Policy for complete shipping information.

Please review the Shipping Policy before placing an order.

8. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

You must contact us before returning an item.

Please do not send products to any return address without receiving return instructions from our customer service team.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

If an order has not yet been shipped, we will make reasonable efforts to process the cancellation.

If an order has already been shipped, the order may need to be handled according to our Return & Refund Policy after delivery.

10. Intellectual Property

The content of this website, including but not limited to text, product descriptions, photographs, graphics, logos, page designs, and other materials, may be owned by or licensed to Qingdao Meilin Crafts Co., Ltd.

You may not copy, reproduce, modify, distribute, publish, or commercially use website content without appropriate authorization, except where permitted by applicable law.

11. Third-Party Services

Our website may use third-party services to support functions such as payment processing, shipping, website hosting, analytics, customer service, and website security.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the independent policies or practices of third-party service providers except to the extent required by applicable law.

12. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

Website availability may be affected by maintenance, technical problems, network issues, or circumstances beyond our reasonable control.

13. Limitation of Liability

To the extent permitted by applicable law, Qingdao Meilin Crafts Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or products.

Nothing in these Terms excludes or limits any rights or remedies that cannot legally be excluded or limited under applicable law.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes to our website, products, services, business practices, or applicable legal requirements.

The updated version will be posted on this page with a revised effective date.

Your continued use of the website after an update means that you acknowledge the updated Terms to the extent permitted by applicable law.

15. Governing Law

These Terms shall be interpreted and applied in accordance with applicable laws.

Nothing in these Terms is intended to limit any mandatory consumer rights that apply to you under applicable law.

16. Contact Information

For questions regarding these Terms, orders, products, or customer service, please contact us:

Brand Name: Meilin
Legal Business Name: Qingdao Meilin Crafts Co., Ltd.

Email: service@meilinjewelry.shop
Phone: +1 256-298-8679