Shipping policy

Effective Date: August 24, 2026

1. Shipping Area

Meilin currently ships to customers in the United States only.

We do not currently offer shipping to destinations outside the United States.

2. Shipping Origin

Orders are fulfilled through our U.S. Warehouse & Customer Service Center:

170 Brothers Rd
Albertville, AL 35951
United States

3. Shipping Cost

We currently offer the following shipping rates for orders within the United States:

  • Orders of $20 USD or more: Free shipping
  • Orders under $20 USD: $8 USD shipping fee

The applicable shipping charge will be displayed at checkout before you complete your purchase.

4. Order Cutoff Time

Our daily order cutoff time is 17:00 Pacific Time.

Orders placed after the daily cutoff time may begin processing on the next business day.

5. Order Processing Time

Orders are processed within 1–3 business days, Monday through Friday.

Processing time begins after payment has been successfully received and the order is ready for processing.

6. Transit Time

After an order has been processed and shipped, the estimated transit time is 3–7 business days, Monday through Friday.

Transit time begins after the order has been shipped.

7. Total Estimated Delivery Time

The estimated total delivery time is 4–10 business days:

1–3 business days for order processing + 3–7 business days for transit.

The estimated delivery time excludes weekends and applicable holidays.

Delivery times are estimates and are not guaranteed delivery dates.

8. Tracking Information

When tracking information is available, we will provide tracking information through the applicable order or shipping notification.

After a package has been shipped, tracking information may take some time to become available or update.

9. Delivery Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please make sure your:

  • Full name
  • Street address
  • City
  • State
  • ZIP code
  • Phone number

are accurate and complete.

Incorrect or incomplete shipping information may result in delivery delays or the package being returned.

10. Delivery Delays

Although we make reasonable efforts to meet the estimated delivery time, actual delivery may be affected by circumstances beyond our reasonable control, including:

  • Severe weather
  • Carrier delays
  • Transportation disruptions
  • Holidays
  • Incorrect or incomplete address information
  • Other unforeseen circumstances

If your order is delayed, please contact us and we will assist you with the available tracking information.

11. Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us as soon as possible.

Please provide your order number and, when applicable, photographs of the damaged package or product.

We will review the situation and provide an appropriate solution based on the circumstances.

12. Contact Information

Brand Name: Meilin
Legal Business Name: Qingdao Meilin Crafts Co., Ltd.

Email: service@meilinjewelry.shop
Phone: +1 256-298-8679

U.S. Warehouse & Customer Service Center:
170 Brothers Rd
Albertville, AL 35951
United States

China Business Address:
Building 2, No. G195, 777 Xingyang Road
Liuting Subdistrict, Chengyang District
Qingdao, Shandong 266108
China