FAQ
Q: Where do you ship?
A: We currently ship to customers in the United States only. We do not currently offer international shipping.
Q: How long does shipping take?
A: Orders are typically processed within 1–3 business days. After shipment, estimated transit time is 3–7 business days. The estimated total delivery time is 4–10 business days.
Q: How can I track my order?
A: Once your order ships, you will receive a confirmation email with tracking information.
Q: What is your return policy?
A: Eligible items may be returned within 30 days after the order is delivered. Please contact our customer service team before returning any item. Returns are subject to the conditions described in our Return & Refund Policy.
Q: How can I contact customer support?
A: You can contact us by email or phone.
Email: service@meilinjewelry.shop
Phone: +1 256-298-8679
Business Hours: Monday–Friday, 8:00 AM–5:00 PM Eastern Time (ET)
Q. How much does shipping cost?
A: Orders of $20 USD or more qualify for free standard shipping. Orders under $20 USD are charged an $8 USD standard shipping fee.
Q. Where is your business located?
A: Meilin is a brand operated by Qingdao Meilin Crafts Co., Ltd.
China Business Address:
Building 2, No. G195, 777 Xingyang Road
Liuting Subdistrict, Chengyang District
Qingdao, Shandong 266108
China
U.S. Warehouse & Customer Service Center:
170 Brothers Rd
Albertville, AL 35951
United States