Privacy policy

Last Updated: January 1, 2025

Welcome to Meilin. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.

1. Information We Collect

We may collect the following information when you visit or use our website:

Information You Provide

  • Full Name
  • Shipping Address
  • Billing Address
  • Email Address
  • Phone Number
  • Order Information
  • Payment Information (processed securely by third-party payment providers; we do not store complete payment card details)

Information Collected Automatically

We may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Date and Time of Visit
  • Referral Website
  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Process payments
  • Provide customer support
  • Respond to inquiries
  • Process returns and refunds
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

3. Cookies

Meilin uses cookies and similar technologies to:

  • Maintain your shopping cart
  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Enhance your shopping experience

You can disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary to operate our business, including:

  • Shipping carriers
  • Payment processors
  • Website hosting providers
  • Fraud prevention and security service providers
  • Government authorities when required by law

Only the minimum information required to provide these services will be shared.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Withdraw consent where applicable
  • Opt out of marketing communications

To exercise these rights, please contact us.

7. Third-Party Services

Our website may use third-party services including:

  • Shopify
  • Google Analytics
  • Google Merchant Center
  • PayPal
  • Stripe

These providers have their own privacy policies.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Store Name: Meilin

Customer Service Email: service@meilinjewelry.shop

Phone: +1 256-298-8679