Privacy policy

Effective Date: August 24, 2026

Meilin  ("Meilin," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website.

Meilin  is the brand name operated by Qingdao Meilin Crafts Co., Ltd.

This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, or contact us.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information necessary to provide our services, including:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order information
  • Information you provide when contacting customer service
  • Device and website usage information
  • Information collected through cookies and similar technologies

We only collect information that is reasonably necessary for operating our website, processing orders, providing customer service, and improving our services.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders.
  • Arrange shipping and delivery.
  • Process payments through applicable payment providers.
  • Provide customer service.
  • Respond to questions and requests.
  • Process returns, refunds, and other after-sales requests.
  • Send order confirmations and shipping updates.
  • Maintain and improve our website and services.
  • Detect and prevent fraud, abuse, or unauthorized activity.
  • Comply with applicable legal and regulatory requirements.

3. Payment Information

When you place an order, payment information may be processed by third-party payment providers.

Payment information is handled according to the applicable payment provider's terms and privacy practices.

We do not intentionally store complete payment card information on our website servers.

4. Shipping and Order Information

To fulfill your order, we may need to provide necessary information, such as your name, shipping address, phone number, and order details, to shipping carriers and service providers involved in delivering your order.

We only provide information that is reasonably necessary to fulfill and support your order.

5. Customer Service Information

If you contact us by email, phone, or through our website, we may retain the information you provide so that we can respond to your request and maintain customer service records.

This may include your name, contact information, order number, and details about your inquiry.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep essential website functions working.
  • Remember certain preferences.
  • Understand how visitors use our website.
  • Improve website performance and user experience.
  • Support website analytics and other necessary services.

You may be able to manage or disable certain cookies through your browser settings. Some website functions may not work properly if essential cookies are disabled.

7. Third-Party Services

We may use third-party service providers to help operate our website and business, including providers for:

  • Payment processing
  • Shipping and delivery
  • Website hosting and technical services
  • Analytics
  • Customer service
  • Website security

These providers may process information as necessary to provide their services.

Third-party providers may have their own privacy policies and terms, which may apply to the information they process.

8. Information Sharing

We do not sell your personal information for money.

We may share necessary information with service providers when required to:

  • Process your order.
  • Process payments.
  • Deliver your order.
  • Provide customer support.
  • Operate and maintain our website.
  • Protect our website and business.
  • Comply with applicable laws or legal requests.

We do not share more information than is reasonably necessary for these purposes.

9. Data Security

We use reasonable technical and organizational measures to help protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Complete transactions.
  • Provide customer service.
  • Process returns or refunds.
  • Maintain business and transaction records.
  • Meet applicable legal, accounting, or regulatory requirements.
  • Resolve disputes or enforce applicable agreements.

When information is no longer reasonably necessary for these purposes, it may be deleted or securely disposed of, subject to applicable legal requirements.

11. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.

If you have a privacy-related request, please contact us using the information below.

We may need to verify your identity before completing certain requests.

12. Marketing Communications

If we send marketing communications where permitted by applicable law, you may unsubscribe using the unsubscribe option provided in the communication.

Unsubscribing from marketing communications will not prevent us from sending necessary transactional communications, such as order confirmations, shipping updates, or customer service messages.

13. Children's Privacy

Our website is intended for general consumers and is not directed to children.

We do not knowingly collect personal information from children in violation of applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

Any updated version will be posted on this page with a revised effective date.

15. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Meilin 
Brand Name: Meilin
Operated by: Qingdao Meilin Crafts Co., Ltd.

Email: service@meilinjewelry.shop
Phone: +1 256-298-8679

U.S. Warehouse & Customer Service Center:
170 Brothers Rd
Albertville, AL 35951
United States

China Business Address:
Building 2, No. G195, 777 Xingyang Road
Liuting Subdistrict, Chengyang District
Qingdao, Shandong 266108
China